If your student decides to study abroad with SFS, your support will play an invaluable role in their success. Students often count on parents and guardians to assist them as needed with some of their pre-program planning, especially on issues such as travel, financial aid and billing, and health and safety. We also recognize that the best-prepared students in the field are those who committed to being actively involved in their preparation prior to departure.
We understand that many students are inexperienced with international travel and all of the logistics involved. It is our intention to make the preparation process as straightforward as possible. Accepted students are provided with thorough materials to get them started in their preparations. In addition, each student is assigned an SFS Admissions Counselor, who is available to provide guidance and answers to any questions that are not addressed in the acceptance materials or subsequent mailings. Please encourage your student to take an active role in preparing for their program, as it is an important part of journey.
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SFS maintains a 24-hour emergency hotline system while students are in the field.
Call 978.741.3544, and select option 2 for the emergency system.
In certain circumstances, such as medical emergencies or critical issues in the field, SFS will make every effort to contact parents or guardians or place them in direct communication with their student.
In the event of an emergency, or to reach your student while on-program, please contact SFS Headquarters at 978.741.3544, and select option 2.
NOTE: Issues or emergencies that arise in the field are reported directly to the SFS Safety Department. SFS will then contact appropriate parties as necessary.